I love to rip on crappy companies as much as the next guy, but when a company does something RIGHT for a change, I don’t mind telling people about it. As you may know from reading thew0rd, Palm recently released a broken update (1.22) for the Treo 700w / 700wx series of phones. Palm then recalled the update a few days later screwing all of the early adopters, much like Apple has screwed early adopters of the iPhone by lowering the price. I have been battling with Verizon to replace my Treo 700w with the bad update, but the warehouse was out of phones with the old firmware. So I walked into the downtown Verizon flagship store and laid it out for the customer service guy.